At Style Spot, we strive to ensure that you are satisfied with your purchase. If you are not completely happy with your order, our Returns Policy outlines your options for returns and exchanges.

1. Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Certain types of items cannot be returned, such as perishable goods, custom products, and personal care items.

2. Time Frame for Returns

You have [insert number] days from the date of delivery to return your item. If [insert number] days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

3. Process for Returns

a. Contact Us: Before returning an item, please contact our customer service team at westylespot@gmail.com or call us at 0311 7127459 to initiate the return process. Provide your order number and the reason for the return.

b. Return Shipping: Once your return is approved, you will be provided with a return shipping address. You are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [insert number] days.

5. Exchanges

If you need to exchange an item for a different size or color, please follow the same process for returns. Once the returned item is received and inspected, we will send out the replacement item.

6. Non-Returnable Items

Several types of goods are exempt from being returned. These include:

  • Perishable goods (such as food and flowers)
  • Custom or personalized items
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids and gases

7. Sale Items

Only regular-priced items may be refunded. Sale items are not eligible for refunds.

8. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at westylespot@gmail.com or 0311 7127459. Provide your order number and details of the defect or damage. We will arrange for a replacement or refund.

9. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

10. Contact Us

If you have any questions about our Returns Policy, please contact us at:

Phone Number: 0311 7127459 Email: westylespot@gmail.com Physical Address: Factory Area, Faisalabad 38000, Pakistan

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